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V.PS Official Channel

Official Telegram Channel for V.PS

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03.04.202510:52

尊敬的客户：

感谢大家对 V.PS 的关注、厚爱与支持。

非常高兴地向大家宣布，我们将在大阪地域推出 Edge KVM VPS 产品，致力于在中等价格区间尽可能提供良好的性能和网络连接，最终实现较高的性价比，以适配不同类型的需求。

本次在大阪地域推出的 Edge KVM VPS 产品，宿主机选用 EPYC (霄龙)处理器、配备 NVME 固态硬盘高速阵列，具体配置及价格详情如下：

(1) Green 1C/2G/20G/1T@1Gbps 售价8.95欧元/月, 89.5欧元/年

购买链接 https://xt.om/vUtX

(2) Blue 2C/4G/40G/2T@1Gbps 售价17.95欧元/月, 179.5欧元/年

购买链接 https://xt.om/a23P

(3) Yellow 4C/8G/80G/4T@1Gbps 售价35.95欧元/月, 359.5欧元/年

购买链接 https://xt.om/UZVs

(4) Orange 8C/16G/160G/8T@1Gbps 售价69.95欧元/月, 699.5欧元/年

购买链接 https://xt.om/QnbS

在首发推广活动期间，我们准备了一系列的优惠推广活动，期待大家的参与。

活动一：首发特别套餐

我们在首发期间推出特别套餐，活动结束后该套餐将下架并转为不定期开放销售，套餐具体内容及售价如下：

(5) White 1C/1G/10G/500G@500Mbps 售价 59.5 欧元/年

购买链接 https://xt.om/3cLx

有效期截至 2025 年 4 月 30 日。

注1：首发特别套餐 (White) 不能与任意折扣或优惠叠加。

注2：首发特别套餐每位用户限购一台。

活动二：首发特别折扣

使用优惠码 EUI85VC435N1D 并以年付形式下单购买大阪地域 Edge KVM VPS 的 Green/Blue/Yellow/Orange 产品，可享受 10% off 循环折扣。优惠码每个用户限用一次。

有效期截至 2025 年 4 月 30 日。

V.PS 运营团队

English Version below:

Dear Customer,

Thank you for your attention, support, and love for V.PS.

We are very pleased to announce that we will be launching Edge KVM VPS products in the Osaka region. We aim to provide good performance and network connectivity at a medium price range, ultimately achieving high cost-effectiveness to meet different types of needs.

The Edge KVM VPS products launched in the Osaka region use EPYC processors and are equipped with NVME SSD high-speed arrays. The specific configurations and pricing details are as follows:

(1) Green 1C/2G/20G/1T@1Gbps priced at €8.95/month, €89.5/year

Order Link: https://xt.om/vUtX

(2) Blue 2C/4G/40G/2T@1Gbps priced at €17.95/month, €179.5/year

Order Link: https://xt.om/a23P

(3) Yellow 4C/8G/80G/4T@1Gbps priced at €35.95/month, €359.5/year

Order Link: https://xt.om/UZVs

(4) Orange 8C/16G/160G/8T@1Gbps priced at €69.95/month, €699.5/year

Order Link: https://xt.om/QnbS

During the initial promotion period, we have prepared a series of promotional activities and look forward to your participation.

1. Special Product:

We offer a special package during the launch period which will be discontinued after the promotion ends:

(5) White 1C/1G/10G/500G@500Mbps priced at €59.5/year

Order Link: https://xt.om/3cLx

Valid until April 30th, 2025.

Note 1: The initial special package (White) cannot be combined with any discounts or promotions.
Note 2: Each user is limited to purchasing one unit of the initial special package.

2. Special Discount:

Use discount code EUI85VC435N1D when ordering annually for Green / Blue / Yellow / Orange products from Osaka region's Edge KVM VPS to enjoy a recurring discount of 10% off; each user can use this code once only.

Valid until April 30th, 2025.

V.PS Team

21.03.202508:45

关于圣何塞地域网络变动的通知

尊敬的客户，非常抱歉地通知大家。由于商业原因，圣何塞地域的 China Mobile CMIN2 网络连接将于近日暂停使用，中国移动方向的出站连接将被暂时调整为通过 China Telecom CTGNET CN2 GIA 或 China Unicom Global Premium 承载。

为保障广大客户的权益，运营团队将在即日起受理圣何塞地域存量客户的退款申请，若有需要退款的客户请提交工单联系客服人员了解具体政策。

对于该项临时性网络状态变动，我们深表歉意，并感谢您的理解。如果您有任何问题，请提交工单联系客服人员处理。

https://vps.hosting/tickets/

V.PS 运营团队

Dear Valued Customers,

Please be advised that, due to commercial reasons, the China Mobile CMIN2 network connection in the San Jose region will be temporarily suspended. Outbound connections to China Mobile will be temporarily rerouted via China Telecom CTGNET CN2 GIA or China Unicom Global Premium.

To protect our customers’ interests, our operations team will begin accepting refund requests from existing customers in the San Jose region, effective immediately. Customers wishing to request a refund should submit a support ticket to contact customer service for detailed information regarding our policy.

We sincerely apologize for this temporary network change and thank you for your understanding. Should you have any questions, please submit a support ticket to contact customer service for assistance.

https://vps.hosting/tickets/

V.PS Team

10.01.202512:00

关于东京地域迁移的通知

为了提供更好的服务，持续提高服务质量和稳定性，我们在东京开辟了新的数据中心，并且计划将东京地域服务迁移至新的数据中心。迁移操作计划于2025年1月11日6时(UTC+9)开始实施，预计需时14个小时，预计完成时间为2025年1月11日20时(UTC+9)，相关计划已于2025年1月8日通过邮件提前告知，现再次公告提醒。

在迁移期间，您的服务器将处于关闭状态，因此将暂时无法访问，对此我们深表歉意；在迁移完成后，您的服务器将恢复到迁移操作前的状态。另外，由于Cloud-init重新生成，您的 SSH 主机密钥指纹可能会发生变化。如果您想保持不变，请将/etc/cloud/cloud.cfg.d/99-pve.cfg 中 ssh_deletekeys 的值调整为false，参考的检查命令如下：

特别需要说明的是，本次迁移仅为宿主物理服务器运营地点的调整，迁移后的配置、IP地址、网络上游供应商均保持不变。

对于迁移给您造成的不便，我们深表歉意，并感谢您的理解。如果您有任何问题，请提交工单联系客服人员处理。

V.PS 运营团队

18.12.202408:31

尊敬的客户，为了更好地提供优质服务，我们已修订《服务条款》和《可接受使用政策》。新版本已在网站公布，您可以查阅。

主要修订内容如下：

1. 修订《服务条款》第 5.9 条，为日本地区的 Performance KVM VPS（Gen2）产品线增加额外承诺。
2. 修订《可接受使用政策》的公平使用政策章节，明确 Edge KVM VPS 和 Performance KVM VPS 产品的资源使用限额。

V.PS 运营团队

参考链接：

https://v.ps/tos/
https://v.ps/aup/

Dear Customer,

To enhance our service quality, we've updated the Terms of Service and Acceptable Use Policy. You can review the revised documents on our website.

Key updates include:

(1) Article 5.9 of the Terms of Service now includes additional commitments for the Performance KVM VPS (Gen2) product line in Japan.
(2) The Fair Share Policy section of the Acceptable Use Policy has been clarified regarding resource usage limits for Edge KVM VPS and Performance KVM VPS products.

V.PS Operations Team

Ref:

https://v.ps/tos/
https://v.ps/aup/

14.11.202407:01

关于东京地域产品线调整的通知

尊敬的客户，感谢大家对 V.PS 的关注、厚爱与支持。

我们于 2023 年在东京地域推出了 Performance KVM VPS 产品，致力于在东京地域提供优质服务。在产品上市销售的一年间，得益于广大客户的大力支持，该产品迅速赢得市场青睐，现该产品已经全部售罄。在此，运营团队再次感谢广大客户的大力支持。

为进一步增强产品竞争力，我们决定对东京地区的产品线进行调整。在本轮库存全部售罄后，运营团队将下架东京地区的 Performance KVM VPS 产品。同时，为了便于识别，运营团队将会把所有现有的 Performance KVM VPS 产品服务重新命名为 Performance KVM VPS（Gen 1），特别需要强调的是本次操作仅为重命名，所有现有的 Performance KVM VPS 产品服务的价格、规格、服务承诺均没有任何变化。

我们拟于今年的 12 月份在推出东京地域的 Edge KVM VPS 产品和 Performance KVM VPS(Gen 2) 产品，敬请期待。

V.PS 运营团队

14.11.202406:01

Notice of Changes to Network Conditions in Hong Kong

Dear Valued Customers,

We regret to inform you that due to significant changes in network conditions in the Hong Kong region, our negotiations with upstream network providers have been unsuccessful, and no viable alternative solutions are currently available. In light of these circumstances, we are implementing the following adjustments to our product line for the Hong Kong region:

1. Discontinuation of Cloud KVM VPS Products in Hong Kong

Effective immediately, the Cloud KVM VPS product for the Hong Kong region has been removed from sale and is no longer available for purchase.

2. Options for Existing Customers in the Hong Kong Region

To address the needs of our existing customers in the Hong Kong region, we are offering the following options:

2.1 Refund Option

Refund Amount: Calculated based on the remaining value of the service.

Refund Methods: Customers may choose one of the following options:

Refund via Original Payment Gateway: Available only for payments made within the past 180 days.

Refund to Account Balance: Applicable to all customers, including those who paid with cryptocurrency.

Special Discount for Refund to Balance: Customers opting for a refund to their account balance will receive a one-time 50% discount on purchasing other regular products (excluding domain names and SSL certificates). This offer applies to purchases made on either a monthly or annual basis.

How to Apply: Please submit a support ticket to our customer service team to process your refund request.

2.2 Adjustment to Current Plan

For customers who wish to continue using the service without opting for a refund, we will upgrade your plan’s traffic quota to five times its current amount free of charge.

3. Processing Timeline

Refund Request Deadline: Refund applications must be submitted by November 30, 2024. Applications received after this date will not be processed.

Traffic Adjustment Schedule: The traffic quota adjustment is expected to be completed by December 1, 2024.

We sincerely apologize for the inconvenience caused by these changes and deeply appreciate your understanding and continued support. Should you have any questions or require assistance, please do not hesitate to contact our customer service team via support tickets.

Sincerely,
V.PS Team
November 14, 2024

尊敬的客户：

非常抱歉地通知您，因香港地域网络状况变化问题，经过多次尝试与上游网络供应商协商未果，且目前暂无可行的替代解决方案。根据现阶段实际情况，我们决定对香港地域的产品线进行调整，具体如下：

1. 停售香港地域 Cloud KVM VPS 产品

由于网络状况变化，运营团队决定停售香港地域的 Cloud KVM VPS 产品，该产品已正式下架。

2. 香港地域现有客户处理方案

对于现有香港地域的客户，您可以自愿选择以下两种处理方案之一：

2.1 选择退款

退款金额：按照剩余服务期的实际价值计算；

退款方式：支持以下两种退款渠道，您可根据实际情况选择：

原支付渠道退款：仅适用于最近 180 天内支付的款项，虚拟货币支付的客户除外；

款至余额：适用于所有客户，比如虚拟货币支付的用户；

退款至余额特别优惠：选择退款至余额的客户可享受一次 50% 折扣，用于购买公司其他常规在售产品（域名和 SSL 证书除外），且可自由选择月付或年付方式；

办理方式：有需要的客户请提交工单，与客服人员联系处理。

2.2 选择调整当前套餐

对于仍希望继续使用服务而不选择退款的客户，我们将免费为您的套餐流量升级至当前的 5 倍。

3. 处理时间

退款申请截止日期：请于 2024 年 11 月 30 日前提交退款申请，逾期将不再受理；

套餐流量调整时间：我们预计将在 2024 年 12 月 1 日前后完成套餐流量的调整操作。

我们对网络状况变化带来的不便深表歉意，感谢您的理解与支持。如有任何疑问，请随时通过工单联系客服团队。

V.PS 运营团队
2024 年 11 月 14 日

29.08.202411:15

尊敬的客户：

Edge KVM VPS 的首发推广活动已接近尾声，我们将在 2024 年 8 月 31 日 24 时(UTC)下架所有推广活动的特别优惠套餐、特别优惠折扣，以及不再受理以老用户特别优惠增购 Edge KVM VPS 产品的申请，有相关需求的客户敬请注意时间。

另外，持有 2024 年 2 月 23 日前开通的悉尼地域产品的客户，请尽快考虑是否需要迁移或换购，我们将在 2024 年 9 月 9 日 24 时(UTC) 前继续受理迁移或换购申请，过后将不再受理。

V.PS 运营团队

26.08.202414:29

尊敬的客户：

首先再次感谢大家对Edge KVM VPS产品的支持。

近日我们收到较多的咨询，询问关于悉尼地域产品换购新加坡地域 Edge KVM 产品的相关问题。其中有部分用户拟用于换购的悉尼地域产品带有特别优惠折扣(30% off、50% off或Pre-Order特别折扣)，因换购后特别优惠折扣会被回收，担心这属于变相收回折扣而并非可选择的替代解决方案。同时我们也关注到存在一些“清退低价折扣用户”流言。

为了消除这些不必要的顾虑，展现我们用心服务客户、切实解决问题的诚意，运营团队决定为使用带有优惠折扣的悉尼地域产品换购新加坡 Edge KVM 产品的客户另行发放一枚 50% off 的优惠码，客服人员将在换购完成后登记相关信息，并在 9 月 15 日前后集中发放优惠码。该优惠码有效期为一个月，客户可以使用该优惠码自由选择以月付或年付方式购买我司的在售产品（域名和 SSL 证书除外）。

V.PS 运营团队

22.08.202415:12

尊敬的客户：

因上游网络供应商(中国电信国际)决定于 2024 年 2 月 21 日终止在澳大利亚当地的相关业务，悉尼地域的 CN2 GIA 网络于 2024 年 2 月 23 日中断，随后悉尼地域服务对中国电信网络的连接延迟和丢包率均有所上升。

运营团队在该事件发生后已努力尝试寻求不同的解决方案以优化悉尼地域服务对中国电信的网络连接，但至今为止暂未有合适的替代方案。根据上游网络供应商的建议，我们在相近的新加坡地域增购了 CTGNet 和 ChinaNet 的网络带宽，以适配相似需求的客户。

综合当前的实际情况，运营团队决定为 2024 年 2 月 23 日前开通且在当下处于有效状态的所有悉尼地域服务提供下列解决方案，广大客户可以根据自身实际情况自愿选择一种解决方案。

1、将服务迁移至有可用库存的其他同价地域(Mini Pro 产品可选东京、法兰克福；Cloud KVM 产品可选东京、法兰克福、阿姆斯特丹、杜塞尔多夫、塔林、纽约)，迁移后配置、流量、服务期限、续费价格均保持不变。请自行备份数据后提交工单申请迁移。

2、以特别优惠价格 99.95 欧元/年的价格换购新推出的 Edge KVM VPS 产品，换购后配置为 1C/2G/20G/1TB@1Gbps，续费价格同为 99.95 欧元/年。

3、继续使用悉尼地域服务，无需任何处理或调整。

注1：对于换购 Edge KVM 产品的客户，客服人员将会与您核实原产品的剩余价值，您在换购中仅需要支付差价。

注2：以 99.95 欧元/年的价格换购 Edge KVM 产品不能转移。

V.PS 运营团队

22.08.202408:51

The initial promotion event will end on August 31, 2024. All discounts will be discontinued at that time.

22.08.202408:51

尊敬的客户，感谢大家对 V.PS 的关注、厚爱与支持。

我们于数月前在新加坡地域推出了 Performance KVM VPS 产品，得益于广大客户的大力支持，该款产品的销售及运营情况良好并获得客户好评。但其优质的网络和硬件设施均需要巨额成本，产品售价相对较高，可能未能适配中低预算客户的需求。我们针对该类需求设计了 Edge KVM VPS 产品，致力于在中等价格区间尽可能提供良好的性能和网络连接，最终实现较高的性价比，以适配不同类型的需求。

本次在新加坡推出的 Edge KVM VPS 产品，宿主机选用 EPYC (霄龙) 7003 系列处理器、配备 NVMe 固态硬盘高速阵列，具体配置及价格详情如下：

Edge Green 1C/2G/20G/1T@1Gbps 售价 15.95 欧元/月, 159.5 欧元/年

购买链接: https://xt.om/VKMv

上游网络供应商为中国电信(ChinaNet)、NTT、PCCW Global，具体网络情况详见 Looking Glass:

https://edge-sin.lg.v.ps/

在首发推广活动期间，我们准备了一系列的优惠推广活动，期待大家的参与。

活动一：首发特别套餐

我们在首发期间推出特别套餐，活动结束后该套餐将下架并转为不定期开放销售，套餐具体内容及售价如下：

Edge White 1C/1G/10G/500G@500Mbps 售价 99.5 欧元/年

购买链接: https://xt.om/n2I4

注1：首发特别套餐(White)不能与任意折扣或优惠叠加。

注2：首发特别套餐每位用户限购一台。

活动二：首发特别折扣

使用优惠码 EDGESINGAPORE ，并以年付或以上形式下单购买新加坡地域 Edge KVM VPS 的 Green 产品，可享受 10% off 循环折扣。

活动三：老用户特别优惠

符合条件的老用户，以年付形式下单购买新加坡地域 Edge KVM VPS 的 Green 产品，可在 10% off 循环折扣基础上根据使用时长获得额外折扣，根据客户已有服务的最长时间，每一个月的实际使用时间可以额外获得 1% 的循环折扣。

参与条件：用户购买过我司任意地域服务（含 Mini 系列、Cloud KVM 系列、Performance KVM 系列及各类促销产品），且服务于 2024 年 8 月 22 日前处于有效状态；

参与方式：符合条件的用户，提交工单联系客服，并在工单中说明拟购买的配置以及拟提交用于计算使用时长的服务编号。客服人员将根据您的实际使用时长计算折扣并生成账单，您在付款后等待开通即可。

注1：通过服务转移(Push)方式获得服务的，使用时间从获转移之日开始计算。

注2：以老用户额外折扣购买的产品不可转移。

首发推广活动将在 2024 年 8 月 31 日结束，届时所有优惠内容将会下线。

Dear V.PS Customers,

A few months ago, we launched the Performance KVM VPS product in Singapore. Thanks to the strong support of our customers, this product has been well received and praised by customers in terms of sales and operation. However, its high-quality network and hardware facilities require a huge cost, so the price is relatively high which may not meet the needs of low-budget customers. For such demands, we have designed Edge KVM VPS products that aim to provide good performance and network connections at a moderate price range as much as possible to achieve higher cost-effectiveness.

The Edge KVM VPS product launched in Singapore uses EPYC 7003 series processors with NVMe solid-state hard drive arrays. The specific configuration and pricing details are as follows:

Edge Green 1C/2G/20G/1T@1Gbps priced at 15.95 EUR/month or 159.5 EUR/year

Purchase link: https://xt.om/VKMv

Our upstream network providers are China Telecom (ChinaNet), NTT, PCCW Global; you can check network on Looking Glass:

https://edge-sin.lg.v.ps/

During the initial promotion period, we have prepared a series of promotional activities for your participation.

Promotion 1: Special Launch Package

We offer special packages during launch time which will be discontinued after the event ends:

Edge White 1C/1G/10G/500G@500Mbps priced at €99.5 EUR per year

Purchase link: https://xt.om/n2I4

Note 1: The special launch package cannot be combined with any other discounts or promotions.
Note 2: Each user is limited to purchasing one special launch package.

Promotion 2: Special Launch Discount

Use discount code EDGESINGAPORE to get a 10% recurring discount when purchasing the Green product of Edge KVM VPS in Singapore on an annual or longer-term basis.

Promotion 3: Special Offers for Existing Customers

Existing customers who meet the criteria can receive additional discounts based on their usage duration, with each month of actual use time receiving an extra 1% recurring discount.

Participation conditions: Users who have purchased any regional service from our company (including Mini series, Cloud KVM series, Performance KVM series and various promotional products) and are still valid before August 22, 2024;

How to participate: Eligible users should contact customer service by submitting a ticket and specify the configuration they intend to purchase as well as the service number used for calculating usage duration. The customer service staff will calculate your discount based on your actual usage duration and generate a bill. After payment is made, you just need to wait for activation.

Note 1: For services obtained through account transfer (Push), the usage time starts from the date of transfer.
Note 2: Products purchased with additional discounts for existing customers cannot be transferred.

01.07.202417:13

亲爱的 V.PS 客户，

我们想通知您，Debian 12 和 Ubuntu 22.04+ 的某些 OpenSSH 版本已经收到了 CVE-2024-6387 漏洞的报告。为确保您的系统安全，我们强烈建议您立即更新并升级系统。

尽管我们的所有系统模板都自带 fail2ban 并开启了 SSH 保护，从而降低了漏洞的影响，但为了您的系统安全，我们仍然建议所有用户更新 OpenSSH。

如有任何疑问或需要帮助，请随时与我们的技术支持团队联系。

感谢您的理解与配合。

Dear VPS Customers,

We would like to inform you that certain versions of OpenSSH in Debian 12 and Ubuntu 22.04+ have received the CVE-2024-6387 vulnerability report. To ensure the security of your system, we strongly recommend that you update and upgrade your system immediately.

Although all of our system templates come with fail2ban and have SSH protection enabled, minimizing the impact of this vulnerability, we still advise all users to update OpenSSH.

If you have any questions or need assistance, please do not hesitate to contact our technical support team.

Thank you for your understanding and cooperation.

Best regards,

V.PS Team

Ref: https://ubuntu.com/security/CVE-2024-6387
Ref: https://lists.debian.org/debian-security-announce/2024/msg00135.html
Ref: https://security-tracker.debian.org/tracker/source-package/openssh

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